“Smishing” Warning For Bank Customers

There’s a new warning to not become a victim of “smishing.” Karen Johnson explains what it means.

Phishing scams via email are fairly well known but this is called “smishing,” where scammers utilize text messaging services to trick people. The text messages claim to come from your bank about “important communication” with a number to dial. If you call the number, the line on the other end will request your credit card information. One of the latest ploys is targeting KeyBank customers. Detective Paige Taylor of the Jefferson County Sheriff’s Office says scammers will do anything to make people afraid about losing control of their bank accounts. Taylor says Whatever their particular target is, it is to make the person afraid that some type of service or some type of charge is going to be placed against them if they don’t respond immediately. He says they even particular images or attempt to use language that a banking institution or other business may use to try to get you to entice a communication with them. In the meantime, officials urge people to use common sense and refrain from responding to these messages in any way. If you get a text like this or fall for the scam, complaints and comments can be made through KeyBank’s Fraud and Disputes Hotline at 1-800-433-0124.I’m Karen Johnson.